[Twisted-Python] Evangelism notes...

[Bob Ippolito]

On May 4, 2005, at 5:36 PM, Mike C. Fletcher wrote:

> Glyph Lefkowitz wrote:
> ...
>
>
>>   - Do not ever, ever use IRC in a public forum to solve a problem in
>> real-time.  In fact, do not ever use any support mechanism in a  
>> public
>> forum unless you or your company has a paid relationship with the
>> people on the other end of the wire.
>>
>
> Um, I hope you're joking.  Do not *ever* use a public support  
> mechanism
> without a paid relationship?  So is everyone on IRC paid up?  Or is it
> not a support mechanism?  Or is it just unwise to ever *use* Twisted
> IRC; it should just be considered a waste of time?  Absolutes like  
> that
> are kind of extreme, no?  Maybe you meant to say only for real-time
> problem solving... still seems to make the immediacy of the forum
> somewhat pointless, no?  It did actually solve the problem, btw,  
> and at
> least the search for the docs was cut short at 20 minutes.

Presumably, this is what he meant:

Don't CC the IRC conversation to the rest of your company ("in a  
public forum").  The S:N ratio and mannerisms of IRC aren't  
appropriate to broadcast to the rest of the world (unless they are  
also acquainted with how IRC works, etc.).

Don't expect free help exactly when you need it ("in real-time").   
#twisted is quite helpful, and often does end up being free real-time  
help, but there aren't any guarantees.

-bob